FAQ

1. Are all items handmade?

Yes, all our pieces are handcrafted with attention to detail and high-quality materials.

2. Do you ship internationally?

Yes, we ship worldwide. Shipping costs outside Egypt depend on weight and destination.

3. Can I request a custom design?

Yes, custom orders are available with a minimum of 20 pieces per design.

4. How long does delivery take?

Within Egypt: 3–7 business days

International: Varies by location; contact us for details

5. What if my order arrives damaged?

Please contact us within 24 hours with photos, and we will assist you with a free replacement